Vcamra
Terms

Booking terms.

Plain and short — what you can expect from us, and what we ask of you.

Last updated October 15, 2026

01In short

  • Booking a session takes a 30% deposit, or the full price up front.
  • With a deposit, the remaining 70% is invoiced the day after your shoot and is due in one payment within 7 days. Your gallery is delivered once it's paid.
  • Payment plans (Klarna or Affirm) are only available when you pay in full at booking — not for the balance after a deposit.
  • Cancel 7 or more days before your shoot for a full refund, deposit included.
  • Cancel less than 7 days before and the deposit (30% of the price) is kept; anything paid above it is refunded.
  • One free reschedule with at least 48 hours' notice.
  • Bad weather on the day of an outdoor shoot: we'll move it for free.

02Booking and payment

Sessions booked online at vcamra.com are confirmed once payment goes through: either a 30% deposit or the full price. Prices are in Canadian dollars. Card payments are processed securely by Stripe; Vcamra never sees or stores your card details.

If you choose to pay in full with Klarna or Affirm, your payment plan is an agreement between you and that provider, under their terms. We're paid in full at booking, so a refund (where due under these terms) goes back through them.

With a deposit, the remaining balance is invoiced by email the day after your shoot and is due in one payment, by card, within 7 days. Payment plans such as Klarna and Affirm aren't available for the balance — they can only be chosen when paying the full price at booking. Your edited gallery is delivered once the balance is paid.

Custom projects and quoted work are confirmed by a signed quote or invoice, which sets out its own deposit and payment schedule.

03Cancellations

  • Cancel 7 or more days before your shoot: full refund, deposit included.
  • Cancel less than 7 days before: the deposit (30% of the price) is kept to cover the reserved date. If you paid in full, everything above the deposit is refunded.
  • No-show without notice: treated as a cancellation on the day.
  • If we have to cancel, you get a full refund or a new date — your choice.

To cancel, reply to your booking confirmation or email kian@vcamra.com. Refunds are made to the original payment method, usually within 5–10 business days.

04Rescheduling and weather

You can move your session once, free, with at least 48 hours' notice. Later changes, or a second move, are treated as a cancellation and a new booking.

If the weather makes an outdoor shoot impossible or unsafe, we'll agree a new date together at no cost. Light rain or cloud isn't a reason to cancel — it often makes for the best light.

05On the day

Sessions start at the booked time. If you're running late, let us know — we'll make up the time where we can, but a late start may shorten the session when another booking follows.

Session lengths, the number of looks and locations, and the number of edited photos are as listed for the package you booked. Extras (more photos, another location, priority editing) can be added at the prices on the photography page.

06Your photos

You receive your edited photos for personal use — sharing, printing and posting, with credit to Vcamra appreciated. Business sessions include use on your website, social media and ads. Copyright stays with Vcamra.

We only feature your photos in our portfolio or on social media with your permission. You'll receive our image release form to choose exactly what's okay with you.

07Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Nothing here limits your rights under consumer protection law.

Questions? Email kian@vcamra.com.